"To successfully implement a project, you start with the employees. They should understand why it may be useful to do things in a different way, and they must be able to make an optimal use of the tools.”
In the first conferences of this series, participants identified examples of, and demands for, social-media-like applications enabling better collaborative working in globally distributed research teams in a plastics business, better bibliographical research helping reduce innovation time in a specialty chemicals business, better knowledge management in maintenance and production teams at an oil major, and also observations that an ageing population could remain more usefully active, for longer, by virtually visiting production / construction sites or being members of virtual teams.